Ohio Pools in North Canton, Ohio

Phone Number:
330-494-7755

Address:
6815 NW Whipple Ave.
North Canton OH 44720

Hours:
Mon – Fri: 10am – 8pm
Sat: 10am – 6pm
Sun: Closed

OUR GOOGLE REVIEWS

Ohio Pools & Spas
Reviewed from Google

4.6 out of 5 stars

Lee F
Lee F

5 out of 5 stars

posted 1 month ago

Salesman Daniel Williams has been great. He took the time to answer all of our questions and worked to help us get the spa we wanted (Relay Hot Tub). The Initial site inspection is an obvious plus - their representative came to investigate our intended site location, as well as our property (from driveway to site-to make sure that part would go smoothly). The Installers worked efficiently and had it all set up and filled quickly. We had a mix up with the "cover assist" and the Service Mgr. came out to investigate - and all is fine - they re-ordered necessary parts and installed them as promised.
They thoroughly reviewed the procedure to test water, adjust pH, clean the filter, etc. - lots of printed info is included. All of our "levels" seem to be in an "acceptable range" but we will take advantage of their free water test program just to make sure we're keeping up with proper maintenance.

We are very happy with our purchase and glad we decided to go with Ohio Pools and Spas - the product is great and their staff is top notch.

Aaron M.
Aaron M.

5 out of 5 stars

posted 3 weeks ago

Customer. Service!!!! A+
We looked at a lot of hot tubs in the last 2 years. Walking into Ohio Pools in Canton just to look, we ended up buying it that day based on the positive experience. Robert is awesome. No pressure sale, extremely knowledgeable, extremely thorough. He even drove to our house to help us understand chemicals and water chemistry.
Look no further. We are picky and this place is the real deal. We bought the hot springs envoy and are very happy with the unit as well. So far the electric bill has barely gone up. The jets are super powerful. We bought it for therapy and it's great. Make the investment -you get what you pay for. Go see Robert. Did I mention he's awesome? Plus the five year warranty. No cost. That's a big deal to us.

John8392
John8392

5 out of 5 stars

posted 2 months ago

Tried the endless pool at their showroom and my wife loved it! Chris and Robert came out to the house to see/explain how it would be delivered and set in place. We decided to add a room to the house so it could be used year round. Pool ordered and arrived, set in place then the room was being built around it. Construction caused many delays but team at Ohio Pools & Spas was always there and ready for the final install when we were ready. During final set up it was determined we changed the cover lift hardware - no issue. The pool is up and running and used everyday. This was a great experience for us. Thank you Robert and Chris!

Emily Spencer
Emily Spencer

5 out of 5 stars

posted 6 months ago

We've had a wonderful experience with Ohio Pools and Spas! From our first interaction with our salesman Dan, to the initial sit visit where the guys listed to where we wanted the spa and even offered suggestions on how to make it better, to Kerry in service that worked to arrange the set up around our busy schedule through our final setup and install with Scott. We could not have asked for a better time being first time hot tub owners!!! They delivered the unit ahead of schedule and every member of the team was very professional. Scott took as much time as we needed answering questions so that we had many helpful tips to maintain the lifetime of our hot tub. We've had the unit about 3 days and have used it multiple times. Our kids love it! The girls loved their visits to the store where Dan gave them free rubber ducks and we were even given a free scent to try in the water. So many perks of being customers.

John Uslick
John Uslick

5 out of 5 stars

posted 6 months ago

Always fair on charges.
The best pool service manager in the business. Responsive, responsible, very knowledgeable, hard working, polite. I could go on and on but I think you have a good idea what he is like.
In season, there are enough sales persons that the wait time is none or minimal unless there is a big rush on water chemical testing.
They changed service managers and continue with excellent service.
Water testing service better now that they have new automatic computer connected system and more personell trained in its use.