I was referred by a neighbor who bought an Infrared Sauna. Even though the company was an hour away, it was totally worth the trip. Robert waited on us, showed us many options on sauna's. We decided on a single person sauna. Week later Scott came out to do a pre inspection to ensure that the installation went smoothly. Following week, he came back with Amanda, they had unit installed and running in less then an hour. He then spent 20 minutes reviewing the operation which was super simple. I can highly recommend this company. It's unusual in this day and age to deal with the company that exceeds your expectations.