Mayfield Heights, Ohio Pools, Hot Tubs, Massage Chairs, and Saunas

Ohio Pools in Mayfield Heights, Ohio

Phone Number:
440-442-2775

Address:
5826 Mayfield Rd.
Mayfield Heights, OH 44124

Hours:
Mon – Thur: 10am – 8pm
Fri – Sat: 10am – 6pm
Sun: Closed

OUR GOOGLE REVIEWS

Ohio Pools & Spas
Reviewed from Google

4.9 out of 5 stars

Judy Calaway
Judy Calaway

5 out of 5 stars

posted 1 week ago

We have been very pleased with Ohio Pools and Spas with every step of the process. We are first time owners of a hot tub and have had many questions. Eric at the Mayfield Heights location has been very helpful and patient. He answered all of our questions before we purchased and after. When we came for a wet test, he explained things but was not pushy at all. Everyone has been very nice and professional from Eric to Carey, the scheduling person; to Phil, the site visit guy and also Steven and his crew who delivered the hot tub. I would highly recommend Ohio Pools and Spas to anyone looking to buy a hot tub.

Michael Byrne
Michael Byrne

5 out of 5 stars

posted 3 days ago

Only place to buy a Hot Springs Hot Tub.
Sales and service are top notch.
I bought my Hot Springs hot tub from Jim the current store manager in 1999..
The same year the Browns returned to Cleveland. Since then I have only had 2 repairs...a pump and a heater. Tub still running at peak performance. Wish the Browns could say that.
Thanks Ohio Pools and Spas for 20 years of enjoyment.

Jennifer McMullen
Jennifer McMullen

5 out of 5 stars

posted 1 month ago

Update September 2018. We have now had our Hot Springs spa for about 6 months and I am go grateful I bought from Ohio Pools & Spas in Mayfield. Whatever question I've thrown at Jim F via phone or email or in-person, he has answered and helped me learn how to care for and maintain my spa. Why all the bubbles? Add more chlorine. What to do about low alkalinity? Add baking soda. How to eliminate the ring around the tub? Add a natural enzyme. And on and on. Jim F has made learning how to maintain my spa easy.

Original review from June 2018: We bought a spa this spring from Jim F at the Mayfield store and everything from sales, preplanning, delivery and set-up went flawlessly. We love our new spa and appreciate the excellent customer service.

Mike Kontura
Mike Kontura

5 out of 5 stars

posted 1 month ago

We are currently looking to purchase our 3rd Hot Springs Sap. We have purchase both of our previous spas through Ohio Pools & Spas Mayfield. We are leaving Ohio and moving to Florida. It's unfortunate that Hot Springs dealers are territorial. I have been customer since 2002 . Eric is a fabulous sales person. He explains the difference with no pressure to jump to a higher end model. His pricing and ability to alert us to current events makes him one of my favorite sales people. I only wish I could have my spa purchased in Ohio but delivered to Florida. We can't. And, while we know that Hot Springs Spas make a great product, Ohio Pools & Spas is 20 times nicer and more friendly of a store that the current dealer in our territory. And, to end on positive note - I would take all of Ohio Pools & Spas with us to Florida if it were possible.

Kimberly Postlethwaite
Kimberly Postlethwaite

5 out of 5 stars

posted 1 month ago

Excellent customer service!
Extremely friendly, knowledgeable and willing to help.

We are new spa owners, we did not purchase from them but they went over and beyond to answer our spa care questions. We will only be shopping our spa supplies from here from now on.