Mayfield Heights, Ohio Pools, Hot Tubs, Massage Chairs, and Saunas

Ohio Pools in Mayfield Heights, Ohio

Phone Number:
440-442-2775

Address:
5826 Mayfield Rd.
Mayfield Heights, OH 44124

Hours:
Mon – Thur: 10am – 8pm
Fri – Sat: 10am – 6pm
Sun: Closed

OUR GOOGLE REVIEWS

Ohio Pools & Spas
Reviewed from Google

4.9 out of 5 stars

Morry Barron
Morry Barron

5 out of 5 stars

posted 1 month ago

I love the Spa. It is comfortable and very relaxing.
My salesman, Jim, (on Mayfield) was very patient with me and at no time did I feel pressured. He was extremely knowledgeable not only about all Hot Spring spas but other brands as well. I wound up buying a 2017 Rhythm 7 Person Hot Tub. After using it, I know that I made the right decision. A member of the installation team came and looked at where I was going to put it. He measured and took pictures so the actual delivery would have no surprises. Delivery and installation went well. Because of where it had to go, they even custom installed the cover so it opened a different way than normal.
I have used it almost daily for about 4 months and here are my thoughts…
PROS:
It is truly a spa-like experience in my own back yard.
I have found that not only does it relax me, but it takes away the aches and pains of the day.
Every seat is different so that anybody can find at least one that they like the best.
Between the 2 pumps and the knob controls, the flow can be almost infinitely adjusted to my pleasure.
At night, the LED lights give it a pleasant relaxing glow.
The water remains crystal clear.
CONS (minor):
Debris accumulates in the foot well and on some seats. The filtering process doesn’t clean the bottom. I even went back and bought a $40 spa vacuum and it doesn't work very well.

It does not hold temperature very well in cold weather. I admit that I stay in it longer than most, 45-60 minutes. However, it still loses about 3 degrees over that time.

Ken Charvat
Ken Charvat

5 out of 5 stars

posted 3 weeks ago

Sales and service are top-notch!! A business where the customer is still king!! Eric (sales) is always attentive and responsive to our needs. Scott (technician) came out to our home for a service call and made suggestions that would further extend the life-cycle or our hot tub. A business model for others to emulate!! Thank you Ohio Pools & Spas!!

Sheila Williams
Sheila Williams

5 out of 5 stars

posted 1 day ago

Our salesman Jim answer all our questions and was patience with us. The delivery guys did and excellent job delivering, setting up and explain the instructions that go with it. We purchase the relay a good choice.

Tara Hubrins-Lett
Tara Hubrins-Lett

5 out of 5 stars

posted 1 day ago

Our experience has been nothing but stellar from the first moment we walked into the Mayfield store. Jim walked us through step by step as virgin pool home owners. We purchased all of our products from this location . Attempted other pool stores, however...went back to Jim!
Purchased pool pump, supplies and most recent heater!!! Thank you Jim!

Sue Randall
Sue Randall

5 out of 5 stars

posted 6 months ago

Very happy with this Ohio Pools and Spa Store. Erich always got back with us on any questions or help that we needed. Jim answered questions also. We look forward to using our super pool this coming summer. We still have questions on further set up but know they are there to help us. To cover this pool for winter was fantastic. Thank you all for your time, kindness and service. Pleasure to do business with. They do their best to always get back with us.