Update September 2018. We have now had our Hot Springs spa for about 6 months and I am go grateful I bought from Ohio Pools & Spas in Mayfield. Whatever question I've thrown at Jim F via phone or email or in-person, he has answered and helped me learn how to care for and maintain my spa. Why all the bubbles? Add more chlorine. What to do about low alkalinity? Add baking soda. How to eliminate the ring around the tub? Add a natural enzyme. And on and on. Jim F has made learning how to maintain my spa easy.
Original review from June 2018: We bought a spa this spring from Jim F at the Mayfield store and everything from sales, preplanning, delivery and set-up went flawlessly. We love our new spa and appreciate the excellent customer service.