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Service
Dept Links
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Ohio Pools & Spas
6815 Whipple Ave.
NW North Canton,
OH 44720
(Just south of
Portage Street)
330.494.7755
5826 Mayfield Rd.
Mayfield Heights,
OH 44124
(1 mile west of I-271)
440.442.2775
STORE HOURS
Monday - Friday:
10 AM to 8 PM
Sat: 10 AM to 5 PM
Sun: 11 AM to 4 PM
Call
for Holiday Hours |
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Spa
Service Information
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Specific Services Offered: (Call
the service department for current rates).
- Spa Service:
Ohio Pools & Spas only service HotSpring, Tiger River,
Hot Spot, Limelight, and Solana Spas due to our commitment
to provide our customers with the quality service they
expect. Our technicians have fully stocked vans for each
service, thereby reducing the number of service trips
required.
- Drain & Winterize
Spa Service:
Download:
Drain and Winterize Service Request (Print out form and
fax to:
330-494-7925)
- Perform complete electrical/safety inspection
- Inspect spa thoroughly for proper operating
condition
- Test ozone production levels
- Drain, clean, and inspect the shell
- Remove all remaining water from your
plumbing system
- Remove, inspect, and clean your filters
- Inspect, clean, and condition your thermal
cover
- Recommend any additional service needed
to ensure optimal performance
- Drain & Clean
Spa Service:
Download:
Drain and Clean Service Request (Print out form and fax
to:
330-494-7925)
- Drain, clean, and inspect the shell
- Remove, inspect, and clean your filters
- Refill spa, test & treat water (with
our chemicals)
- Perform complete electrical/safety inspection
- Inspect, clean, and condition your thermal
cover
- Inspect spa thoroughly for proper operating
condition
- Test ozone system production levels
- Recommend any additional service needs
to ensure optimal performance
- Spa Weekly Maintenance
Plans:
Download:
Weekly Maintenance Agreement w/ Credit Card Authorization
Form (Print out form and fax to: 330-494-7925)
- We can make arrangements to service your
spa on a weekly, biweekly, monthly, or customized basis
to fit your needs. This service includes:
- Monitor and adjust the chemical balance
- Scrub the spa border and clean the waterline
- Adjust water level as needed
- Clean filter(s) monthly
- Clean and condition the spa cover
- Vacuum the spa as needed
- Check equipment to ensure it is functioning
correctly
- Call for details of specific plans and
prices.
- Spa Convenience Call:
- Letter sent to your residence prior to
warranty expiration prompting you to schedule this service.
- Our technician will inspect and test
each component of your spa prior to the warranty expiration.
- We also offer this service in conjunction
with a drain and clean for an additional charge.
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