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Service Dept Links
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Ohio Pools & Spas
6815 Whipple Ave.
NW North Canton,
OH 44720
(Just south of
Portage Street)
330.494.7755
5826 Mayfield Rd.
Mayfield Heights,
OH 44124
(1 mile west of I-271)
440.442.2775
STORE HOURS
Monday - Friday:
10 AM to 8 PM
Sat: 10 AM to 5 PM
Sun: 11 AM to 4 PM
Call
for Holiday Hours |
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Spa
Service Information
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Specific Services Offered: (Call
the service department for current rates).
- Spa Service: Ohio
Pools & Spas only service HotSpring, Tiger River,
Hot Spot, Limelight, and Solana Spas due to our commitment
to provide our customers with the quality service they
expect. Our technicians have fully stocked vans for each
service, thereby reducing the number of service trips
required.
- Drain & Winterize
Spa Service
Download:
Drain and Winterize Service Request
(Print out form and fax to:
330-494-7925)
- Perform complete electrical/safety inspection
- Inspect spa thoroughly for proper operating
condition
- Test ozone production levels
- Drain, clean, and inspect the shell
- Remove all remaining water from your plumbing
system
- Remove, inspect, and clean your filters
- Inspect, clean, and condition your thermal
cover
- Recommend any additional service
needed to ensure optimal performance
- Drain & Clean Spa Service
Download:
Drain and Clean Service Request (Print
out form and fax to: 330-494-7925)
- Drain, clean, and inspect the shell
- Remove, inspect, and clean your filters
- Refill spa, test & treat water (with
our chemicals)
- Perform complete electrical/safety inspection
- Inspect, clean, and condition your thermal
cover
- Inspect spa thoroughly for proper operating
condition
- Test ozone system production levels
- Recommend any additional service
needs to ensure optimal performance
- Spa Weekly Maintenance Plans:
Download:
Weekly Maintenance Agreement w/ Credit
Card Authorization Form (Print out form and fax to: 330-494-7925)
- We can make arrangements to service
your spa on a weekly, biweekly, monthly, or customized
basis to fit your needs. This service includes:
- Monitor and adjust the chemical balance
- Scrub the spa border and clean the waterline
- Adjust water level as needed
- Clean filter(s) monthly
- Clean and condition the spa cover
- Vacuum the spa as needed
- Check equipment to ensure it is functioning
correctly
- Call for details of specific plans
and prices.
- Spa Convenience Call
- Letter sent to your residence prior to
warranty expiration prompting you to schedule this service.
- Our technician will inspect and test each
component of your spa prior to the warranty expiration.
- We also offer this service in conjunction
with a drain and clean for an additional charge.
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