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Service
Dept Links

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Ohio Pools & Spas
6815 Whipple Ave.
NW North Canton,
OH 44720
(Just south of
Portage Street)
330.494.7755
5826 Mayfield Rd.
Mayfield Heights,
OH 44124
(1 mile west of I-271)
440.442.2775
STORE HOURS
Monday - Friday:
10 AM to 8 PM
Sat: 10 AM to 5 PM
Sun: 11 AM to 4 PM
Call
for Holiday Hours |
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Service
Billing Policy

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Service Billing Policy Change:
We would like to thank our loyal service
customers who have always paid their bills timely. Unfortunately,
an excessive number of delinquent accounts have forced us
to modify our service invoicing policy.
Beginning in November, payment for all non-warranty service
must be preauthorized with a major credit card. Depending
on the service requested, a diagnostic fee or service call
deposit will be charged to the credit card at the time of
scheduling. Customers with current open accounts will be
invoiced for the balance upon completion of the work. Any
balance past 60 days will automatically be charged to the
credit card provided during the initial service request.
New accounts and service requests that cannot be guaranteed
with a credit card will be COD with payment by cash or check
due at the time of service.
For security purposes, only the last four digits of the
credit card number will be displayed on work orders. The
credit card information will not be stored after the work
order has been paid in full.
Thank you for your understanding. We hope by controlling
delinquent accounts we can avoid rate increases to our good
standing customers. We thank you for your past patronage
and look forward to taking care of all your service needs
in the future.
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