We would like to thank our loyal service customers who have always paid their bills timely. Unfortunately, an excessive number of delinquent accounts have forced us to modify our service invoicing policy.

Beginning in November, payment for all non-warranty service must be preauthorized with a major credit card. Depending on the service requested, a diagnostic fee or service call deposit will be charged to the credit card at the time of scheduling. Customers with current open accounts will be invoiced for the balance upon completion of the work. Any balance past 60 days will automatically be charged to the credit card provided during the initial service request. New accounts and service requests that cannot be guaranteed with a credit card will be COD with payment by cash or check due at the time of service.

For security purposes, only the last four digits of the credit card number will be displayed on work orders. The credit card information will not be stored after the work order has been paid in full.

Thank you for your understanding. We hope by controlling delinquent accounts we can avoid rate increases to our good standing customers. We thank you for your past patronage and look forward to taking care of all your service needs in the future.