Buying a spa is a decision you
shouldn't feel rushed or pressured into, so be sure to ask
the dealer a lot of questions. Like shopping for anything
else, knowledge is everything. Before you take the plunge
into buying a spa, ask for a private "test soak"
so you can feel the jets and the overall comfort of the spa.
Here is a checklist of things to consider. Feel free to print it out and take it with you when you comparison
shop.
1. Learn
about the spa's specific features, ease to use and maintenance.
- When the spa is
not in use, does the water always remain hot and clean?
- Do the jets and
jet systems allow you to customize your hydromassage experience?
- How loud are the
jets and pump?
- Does the spa offer
a balanced filtration system? Is the water continuously
filtered 24 hours a day to ensure clean, clear water?
- Are the filters
top-loaded for easy access
- Is the
heating and filtration system fully automatic with
no programming required?
- Is there an automatic
clean-up cycle after you exit the spa?
- Inquire about the
heatertypically the most vulnerable component of
any spa. Make sure corrosion will not occur.
- Are the controls
user-friendly, easy to operate and adjust?
- Are there optional features to make spa
ownership easier?
- What are the electrical specifications
of the spa? Are both 115v and 230v available? (115v can
be far less expensive to install)
- How is the seating configured? Are you
able to move about easily? Is there lumbar
support for your back?
2. Learn how
the spa was constructed and its energy efficiency.
- The components should
be fully tested and backed by the manufacturer's warranty.
- Make sure the spa
is totally insulated, not just fully-foamed.
- Ask how to estimate
your monthly operation costs. (Beware of less expensive
spas which can cost in excess of $50 per month to operate).
3. Obtain a copy
of the warranty.
- Ask for a copy of
the warranty and read it thoroughly. Beware of the dealer
who is reluctant to provide a copy.
- What spa parts are
covered under warranty and for how long? Make sure the
heater, surface/structure, components, tile and skirt
are included.
- How does the manufacturer's
warranty compare with other brands? Make sure there are
no undesirable limitations or exclusions.
4. Obtain information
on the manufacturer and the dealer to ensure you will
receive quality service both during and
after your spa purchase.
- How long has the
manufacturer been in business?
- How long has the
dealer been in business? Inquire about their service policy.
- Call the Better
Business Bureau for more information.
- Ask for customer
reference.
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